NHTSA Complaint #10351516 — 2008 BMW X5

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10351516
Vehicle	2008 BMW X5
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 26, 2009
Date Filed	August 24, 2010
Mileage	14,527 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR SURGES CONTINUOUSLY AFTER TAKING OFF FROM A RED LIGHT OR STOP SIGN. I HAVE HAD TO PULL OFF THE ROAD UNTIL IT STOPS. THIS IS A KNOWN DEFECT OF THIS AUTO. THIS HAPPENS EVERY DAY. IT IS SPORADIC. SEVERAL COMPLAINTS HAVE BEEN MADE, AND I HAVE BEEN TOLD BY BMW'S REPAIR DEPARTMENT THAT THEY KNOW OF NO SUCH PROBLEM, THEN THEY ADMITTED THEY DID KNOW OF THE PROBLEM, BUT IT WAS A "SOFTWARE" ISSUE AND NO DOWNLOAD WAS AVAILABLE FOR ME, AND THEN EVENTUALLY THE DEALERSHIP STOPPED RETURNING MY CALLS. *TR

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