NHTSA Complaint #10351461 — 2008 HONDA CIVIC

WE OWN A 2008 HONDA CIVIC HYBRID. THE IMA BATTERY FREQUENTLY IN HOT WEATHER GOES DOWN TO NOTHING, AND CAR HAS DIFFICULTY. RECEIVED THE RECALL NOTICE FROM HONDA REGARDING UPDATE TO COMPUTER SOFTWARE. WHEN I TOOK THE CAR IN, I ASKED SPECIFICALLY IF THIS WOULD DECREASE THE GAS MILEAGE, AS THE IMA BATTERY ASSIST WOULD NOT COME ON AS FREQUENT. I WAS TOLD, "NO, GAS MILEAGE SHOULD BE THE SAME" WELL, THE GAS MILEAGE HAS DECREASED APPROXIMATELY 3-4 MILES PER GALLON. THE IMA BATTERY ASSIST DOES NOT COME ON, AND MAKES ACCELERATION FOR PASSING AND MERGING ONTO FREEWAY DIFFICULT. IF POSSIBLE, WOULD PREFER TO HAVE THE OLD SOFTWARE RE-INSTALLED. I BELIEVE HONDA DID THIS UPDATE ON THE SOFTWARE, AS THEY WERE PROBABLY NOT WANTING TO REPLACE ANYMORE BATTERIES AT $3,000.00 A POP. THE PERFORMANCE IS LACKING, AND NEEDLESS TO SAY, WE ARE CONSIDERING TRADING THE VEHICLE IN. HONDA NEEDS TO DO WHAT IS RIGHT. WE DO NOT WANT THIS TO TURN INTO A TOYOTA DEBACLE. *TR