NHTSA Complaint #10351400 — 2008 VOLKSWAGEN PASSAT

THE WINDSHIELD WIPERS ON THE 2008 VW PASSAT SELF-ADJUST THEIR SPEED ON THEIR OWN WITHOUT THE DRIVER TOUCHING THEM. ON SUNDAY, AUGUST 22, 2010, I WAS DRIVING ON I-95 AND DROVE INTO AN AREA UNDER A TORNADO WARNING. IT WAS RAINING IN TORRENTS AND TRAFFIC CAME TO A STOP. MY WINDSHIELD WIPERS WERE ON REGULAR SPEED, AND WHILE STOPPED THEY SUDDENLY CHANGED TO INTERMITTENT WITHOUT ME TOUCHING THE CONTROLS. THIS HAPPENED FOUR DIFFERENT TIMES! I WAS TRYING TO WATCH THE SKY FOR SWIRLING CLOUDS AND WATCH THE ROAD FOR FLASH FLOODING AND THE WINDSHIELD WIPERS KEPT SLOWING TO INTERMITTENT! I CALLED THE DEALERSHIP AT 7:30 A.M. MONDAY MORNING AND LEARNED THAT THE WIPERS ARE OPERATING AS DESIGNED. I DO NOT UNDERSTAND HOW THE ENGINEERS AND LEADERS AT VW COULD POSSIBLY THINK THAT THE CAR HAS A BETTER SENSE OF THE DRIVER'S VISIBILITY NEEDS THAN THE DRIVER! THIS IS AN ABSOLUTE AND OBVIOUS SAFETY HAZARD! THE DRIVER KNOWS THE CONDITIONS THEY ARE IN! HOW COULD THE CAR SELF-ADJUST SOMETHING AS CRITICAL AS THE DRIVER'S VISIBILITY? PLEASE FORCE VW TO CHANGE THIS "FEATURE" IN THE PASSAT AND ANY OTHER MODELS WHERE IT IS PRESENT. *TR