NHTSA Complaint #10351273 — 2003 NISSAN MURANO

I WAS DRIVING MY 2003 NISSAN MURANO ON THE HIGHWAY IN NORMAL TRAFFIC AND I HEARD A POP AND MY DRIVER SEAT DROPPED SLIGHTLY TO THE RIGHT. ONCE I STOPPED THE VEHICLE I LOOKED UNDER THE SEAT TO INVESTIGATE, I DIDN'T SEE ANYTHING LOOSE OR BROKEN OFF. I THEN TRIED TO MOVE THE SEAT AND THE SEAT EASILY MOVES OFF OF THE FLOOR AND UP TO THE LEFT SIDE OF THE VEHICLE. I IMMEDIATELY FELT THAT THIS WAS A SAFETY ISSUE IN DRIVING THE CAR. I WAS THANKFUL THAT THE SEAT DID NOT MOVE DRAMATICALLY WHILE I WAS DRIVING AS I AM SURE THIS WOULD HAVE CAUSED AN ACCIDENT. THE FAILURE OCCURRED THE ONE TIME BUT THE SEAT NOW CONTINUALLY MOVES IF MAKING A FAST STOP. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPAIR AND AT THIS POINT WE HAVE BEEN TOLD THE COST WILL NOT BE COVERED BY WARRANTY OR RECALL AND WILL BE AT LEAST $1000. THE DEALER EXPLAINED THE PROBLEM AS A CRACKED SEAT FRAME. IF THE SEAT FRAME IS CRACKING DURING NORMAL USE WITH AN AVERAGE SIZE PERSON (125 LBS) I CAN'T IMAGINE HOW THE SEAT WOULD HANDLE A FULL ON ACCIDENT, ESPECIALLY IF THE FRAME IS ALREADY CRACKED. NOT TO MENTION THE SEAT FRAME CRACKING COULD CAUSE THE ACCIDENT. *TR