NHTSA Complaint #10350844 — 2007 HONDA CIVIC

TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER YET THE DEALER WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL TIRE FACILITY WHERE THE CONTACT WAS ADVISED THAT THE VEHICLE NEEDED TWO NEW TIRES. THE TIRES WERE NOT REPLACED. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A THIRD OPINION. THE DEALER ADVISED THAT THE UPPER CONTROL ARMS WERE DEFECTIVE WHICH WAS CAUSING THE TIRES TO WEAR PREMATURELY. THE UPPER CONTROL ARMS WERE REPAIRED UNDER FACTORY WARRANTY. THE DEALER ADVISED THAT THEY WERE NOT RESPONSIBLE FOR THE WORN TIRES. THE FAILURE MILEAGE WAS 30,000 WAS AND THE CURRENT MILEAGE WAS 44,623.