NHTSA Complaint #10350800 — 2005 FORD MUSTANG

I HAVE A 2005 FORD MUSTANG CONVERTIBLE. WITHOUT WARNING THE TOP JAMMED ABOUT A 1/4 OF THE WAY GOING UP. IT APPEARS THE LEFT SIDE TORSION BAR SNAPPED CAUSING THE WEIGHT OF THE TOP TO SHIFT TO THE RIGHT AND BENT THE RIGHT SIDE FRAME. I CAN NOT PUT THE WINDOWS UP BECAUSE THE WHOLE TOP IS NOW OUT OF ALIGNMENT. VEHICLE IS STORED ALL WINTER LONG AND HAS LESS THAN 15,000 MILES ON IT. THE CONVERTIBLE TOP FRAME IS A POOR DESIGN. I BROUGHT IT TO 3 PLACES TO BE LOOKED AT AND HAVE BEEN TOLD FROM ALL 3 PLACES THAT THIS IS AN ON GOING ISSUE WITH THE 2005 FORD MUSTANG CONVERTIBLE TOPS. I DO NOT SEE THAT A RECALL HAS BEEN ISSUED BUT HAVE SEEN SOME TSB. I FEEL THAT FORD MOTOR COMPANY SHOULD BE HELD RESPONSIBLE TO PRODUCE VEHICLES WITHOUT MECHANICAL FLAWS AND USE QUALITY PARTS. FORD MOTOR COMPANY NEEDS TO STEP UP TO REPAIR THEM WITHOUT FINANCIAL BURDEN ON THE CONSUMER WHEN THEY ARE EXPOSED. *TR