NHTSA Complaint #10350672 — 2008 MAZDA CX-7

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10350672
Vehicle	2008 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 30, 2010
Date Filed	August 19, 2010
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MAZDA CX7- TURBO ENGINE FAILURE. EXCESSIVE OIL CONSUMPTION AND BURNING OIL LEAD TO TURBO FAILURE AND CEASED ENGINE. JUNE 30, 2010. HAD TO PAY $10,000 TO REPLACE ENGINE AND OTHER MAJOR PARTS IN SUV.MAZDA BLAMED CUSTOMER ALTHOUGH THERE ARE 100'S OF COMPLAINTS REGARDING THIS VERY ISSUE WHEREAS THE CUSTOMER WAS ULTIMATELY BLAMED. IT IS WELL DOCUMENTED ABOUT THE EXCESSIVE ENGINE OIL CONSUMPTION AND ENGINE CEASING ON THESE VEHICLE. EACH COMPLAINT HAS THE SAME PROBLEMS AND END RESULTS. CUSTOMER IS BLAMED FOR LACK OF OIL CHANGES AND THEREFORE BLAMED ON THE FAILURE OF THIS VEHICLE.I EVENTUALLY HAD ALL OF MY OIL CHANGE CERTIFICATES AND WAS TOLD BY MAZDA THEY DO NOT HONOR HAND WRITTEN RECEIPTS. MAZDA ONLY WANTED COMPUTERIZED RECEIPTS. ALL OF MY MAINTENANCE WAS DONE BY MECHANICS THAT HAVE A COMBINED 50 YEARS IN BUSINESS .THAT WAS NOT GOOD ENOUGH FOR THEM. THERE FORE I HAD TO PAY THIS HUGE BILL TO GET MY VEHICLE BACK. *TR

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