NHTSA Complaint #10349955 — 1999 FORD EXPLORER

TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH, A FIRE IGNITED UNDER THE HOOD. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND SHUT OFF THE ENGINE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO ASSIST. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK LOT. THE VEHICLE WAS NEVER EXAMINED FOR THE CAUSE OF FAILURE. THE MANUFACTURER ADVISED THAT THEY WOULD NOT ASSIST UNLESS THE CONTACT WAS ABLE TO PROVIDE PROOF THAT THE FIRE WAS CAUSED BY A MANUFACTURER'S DEFECT. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.