NHTSA Complaint #10349600 — 2004 FORD EXPLORER

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THERE WAS A CRACK ON THE REAR LIFT GATE FROM THE VEHICLE LOGO TOWARD THE REAR DOOR. THE CONTACT STATED IN COLD TEMPERATURES, THE CRACK WAS BARELY VISIBLE YET IN WARMER TEMPERATURES, THE CRACK WOULD EXPAND. THE DEALER ADVISED THE FAILURE WAS COMMON IN HIS YEAR, MAKE AND MODEL BUT WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE 78,500.