NHTSA Complaint #10349564 — 2008 KIA OPTIMA

TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THE STEERING WHEEL WOULD INTERMITTENTLY LOCK AND THE ENTIRE INSTRUMENT CLUSTER WOULD ILLUMINATE. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTING IT RESUMED NORMAL OPERATION. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE OVER A DOZEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR DIFFERENT TIMES BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THAT WITHOUT A PROPER DIAGNOSIS, THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 35,000.