NHTSA Complaint #10349257 — 2000 VOLVO S40

MY 2000 VOLVO S40 HAD ANOTHER UNINTENDED ACCELERATION EPISODE ON APRIL 12, 2010 (I FILED A PREVIOUS COMPLAINT #10288666 IN OCT 2009). ON THE HIGHWAY IT WOULD GO 60 MPH WITHOUT DEPRESSING THE GAS PEDAL (AND NO IT WAS NOT STUCK AND THERE WAS NO FLOOR MAT IN THE WAY). THE LAST TIME THIS OCCURRED WAS SIX OR SEVEN MONTHS EARLIER. THE ECT SENSOR WAS REPLACED AT THAT TIME. THIS LAST TIME THE VOLVO MEMPHIS DEALERSHIP REPLACED THE ECT SENSOR AND IT HAS NOT OCCURRED AGAIN.....YET. THIS WAS THE THIRD ECT SENSOR REPLACED IN ABOUT A YEAR'S TIME. I ASKED THAT VOLVO CORPORATE BE INVOLVED TO CHECK OUT WHY THIS WAS HAPPENING. THEY HAD A FIELD TECHNICIAN RIDE IN THE CAR WITH ME AND CHECK IT OUT. BASICALLY THEY SHARED NO REASON FOR THE RECURRENT REPLACEMENT OF THE ECT SENSOR AND EVEN THOUGH I CONTINUED TO TRY TO GET AN ANSWER (AND REIMBURSEMENT FOR THE REPEAT REPAIRS). THIS IS ONE OF THE EMAILS I RECEIVED FROM THE VOLVO INVESTIGATOR AFTER THEIR INSPECTION AND MY CONTINUED DISSATISFACTION WITH NOT IDENTIFYING A ROOT CAUSE ---- "[XXX] , I CAN CERTAINLY UNDERSTAND YOUR DISAPPOINTMENT IN HAVING TO REPLACE THE SAME PART THREE TIMES. AS STATED, IF THE SYMPTOMS REOCCUR, PLEASE EITHER CONTACT ME DIRECTLY, OR CONTACT THE SERVICE MANAGER AT VOLVO OF MEMPHIS, RANDY PEARSON, SO THAT WE MAY GET BEEN INVOLVED ONCE AGAIN TO REVIEW YOUR CONCERNS REGARDING YOUR VEHICLE. TO DATE, YOUR VEHICLE IS PERFORMING AS DESIGNED. THANK YOU FOR ALLOWING US THE OPPORTUNITY TO INSPECT YOUR VEHICLE. ERICA KIRSCH PRODUCT INVESTIGATION COORDINATOR VOLVO CARS OR NORTH AMERICA" I AM NOT INTERESTED IN CONTINUING TO PURSUE THIS JUST BECAUSE OF REPAIR COSTS I FEEL SHOULD BE COVERED BY VOLVO. THE SYMPTOMS I HAVE REPEATEDLY EXPERIENCED ARE SCARY AND A HUGE SAFETY ISSUE. I ALSO SAW AN ON COMPLAINT #10288666 FILED ON FEB 18 2010 THAT SOUNDS LIKE THE SAME ISSUE AS MINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR