NHTSA Complaint #10349176 — 2006 SCION TC

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10349176
Vehicle	2006 SCION TC
Component	STRUCTURE:BODY
Date of Incident	August 12, 2010
Date Filed	August 13, 2010
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I HAVE A 2006 TOYOTA SCION TC AND THE REAR HATCH HANDLE HAS COMPLETELY COME OFF FOR THE 4TH TIME IN 5 YEARS. THE FIRST TIME IT WAS COVERED UNDER WARRANTY, THE 2ND AND 3RD TIME IT WAS COVERED BY THE DEALERSHIP AS A COURTESY BUT, AS THE CAR IS OUT OF WARRANTY, THEY WANT TO CHANGE ME $260. JUDGING BY WHAT I HAVE READ, THERE IS CERTAINLY A PROBLEM IN THE DESIGN TO EXPECT TWO CLIPS TO HOLD A PIECE OF PLASTIC THAT IS DIRECTLY IN FRONT OF THE LATCH THAT OPENS THE TRUNK. THERE IS A TSB IN JANUARY THIS YEAR THAT COVERS THE BACK DOOR HANDLE GARNISH THAT IS LOOSE OR BROKEN, BUT MY DEALERSHIP SAYS THAT IS NOT THE SAME. FOR ME TO SPEND MONEY ON AN OBVIOUS TOYOTA MANUFACTURING PROBLEM THAT WILL OCCUR AGAIN IS RIDICULOUS. I HAVE IT TAPED ON WITH DUCT TAPE THAT IS REALLY A NICE COLOR. HOW DO I GET SATISFACTION FROM TOYOTA? IS THERE A TSB THAT I CAN'T FIND? *TR

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