NHTSA Complaint #10349161 — 2003 HONDA ELEMENT

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number 10349161
Vehicle 2003 HONDA ELEMENT
Component EQUIPMENT
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State 00

Consumer Description

MY IGNITION ON MY 2003 HONDA ELEMENT,WAS NO LONGER WORKING, NOT ONLY COULD YOU PULL OUT THE KEY WHEN THE ENGINE WAS RUNNING AFTER AWHILE THE KEY WOULD NO LONGER EVEN TURN IN THE IGNITION EVEN IF YOU HAVE WARRANTY AND PAID EXTRA FOR APPARENTLY THE BEST COVERAGE, THEY FIND A WAY THE YOU HAVE TO PAY OUT OF YOUR POCKETS, MY IGNITION REPLACEMENT COST ME $1,000.00 AND NOW THERE IS A RECALL OUT ON IT , AND AGAIN APPARENTLY MY VIN NUMBER IS NOT INCLUDED IN THE RECALL. THE BRAKES AND THE BRAKE DISC HAD TO BE REPLACED EVERY 6 MONTH. THE SERVICE FOR HONDA IS THE [XXX] , I PERSONALLY WOULD NEVER BUY A HONDA AGAIN. MY WINDSHIELD ALSO CRACKED I HAVE BEEN A HONDA SERVICE DEPT OFTEN FOR FOLLOW UP ON THE TRUCK THEY SEEN MY WINDSHIELD WAS CRACKED BUT WOULD NEVER TELL ME IT WAS UNDER WARRANTY UNTIL THE WARRANTY EXPIRED. THIS WAS MY FIRST TIME EVER TO BUY A BRAND NEW VEHICLE I WANTED TO FEEL SAFE AND SECURITY, BEING STUCK IN A PUBLIC PARKING LOT A NIGHT BECAUSE THE STUPID KEY WOULDN'T WORK DID NOT IMPRESS ME AT ALL, THERE WAS A LITTLE GARAGE CLOSE BUY BUT HE COULDN'T HELP ME BECAUSE APPARENTLY HONDA DOES NOT DELIVER THERE PARTS TO OTHER GARAGES, HAD TO GET THE VEHICLE TOWED AND STUCK WITH OUT A CAR FOR A COUPLE OF DAYS, BECAUSE HONDA DO NOT HAVE LOANERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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