NHTSA Complaint #10349145 — 2002 FORD WINDSTAR

TO WHOM IT MAY CONCERN. MY NAME IS [XXX], WE HAVE A 2002 FORD WINDSTAR. LAST WEEK THE REAR AXLE SNAPPED WHILE MY WIFE WAS DRIVING WITH MY 10 YEAR OLD SON. BUT FOR THE GRACE OF GOD, SHE DIDN'T CRASH AND WAS KILLED. AXLE ACTUALLY SNAPPED IN TWO. SINCE THIS INCIDENT, WE HAVE GONE ON LINE AND FOUND OVER 200 INCIDENTS OF THIS SAME PROBLEM. EVIDENTLY, REAR AXLE IS "U" DESIGN, AND SALT AND ROAD DEBRIS GETS CAUGHT UP IN AXLE AND CAUSES CORROSION. FORD BETTER ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED. PLEASE NOTE THAT MOST OF THESE VANS ARE USED BY FAMILIES, WITH SMALL CHILDREN. I WOULD HATE TO SEE A FATALITY WITHOUT FORD DOING SOMETHING ABOUT IT. IS THERE ANY RECOURSE WITH FORD. MY CONTACT INFO IS: [XXX] PLEASE REVIEW AND ADVISE A.S.A.P. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR