NHTSA Complaint #10349133 — 2001 HONDA HONDA

HONDA SENT ME A LETTER ASKING ME TO BRING MY 2001 HONDA CIVIC TO THE HONDA DEALER FOR AIRBAG RECALL. I CALLED THE HONDA DEALER IN SANTA ANA CALIFORNIA TO PLAN TO BRING THE CAR TO THEM ON SATURDAY WHEN I COULD BE OFF FROM THE WORK. THE HONDA DEALER SAID ON SATURDAY THEY ONLY DO "REGULAR SERVICES", NOT RECALL REPAIR. THEN TODAY I TOOK A DAY OFF FROM THE WORK TO GO TO THE HONDA DEALER, BUT THE DEALER TOLD ME THAT THEY DID NOT HAVE PARTS, AND ASKED ME TO WAIT UNTIL NEXT WEEK. IS THIS RECALL UNIMPORTANT? WHY CAN THEY DO REVENUE-SERVICE BUT NOT RECALL-SERVICE ON WEEKEND? WHY DON'T THEY EVEN HAVE PARTS IN STOCK FOR RECALL? ARE HONDA AND HONDA DEALERS HANDLING THE RECALL IN A PROFESSIONAL AND RESPONSIBLE MANNER? *TR