NHTSA Complaint #10348972 — 2001 FORD WINDSTAR

CUSTOMER BROUGHT VEHICLE IN FOR ABS LIGHT ON, FOUND SCDS SWITCH TO BE LEAKING BRAKE FLUID AND REPLACED WITH A MOTORCRAFT UPDATED SWITCH. AFTER SERVICE WHILE VEHICLE WAS STILL IN SHOP BAY WITH IGNITION OFF, VEHICLE ABS UNIT STARTED ON FIRE. WE THEN REMOVED ALL POWER FROM VEHICLE AND FOUND THAT AFTER REMOVING THE ABS MODULE CONNECTOR BRAKE FLUID WAS FOUND INSIDE OF ABS MODULE, AND THE CONNECTOR WAS MELTED. WE THEN CALLED FORD DEALERSHIP TO SEE IF THE WERE ANY RECALLS CONCERNING THIS VEHICLE AND THE ABS MODULE AND OR SWITCH, AND WERE TOLD THAT THERE WERE NONE. WE HAVE SINCE FOUND MANY ARTICLES ONLINE CONCERNING THIS MATTER, AND YET NO RECALL ? ANOTHER HALF HOUR AND THE DOORS WOULD HAVE BEEN CLOSED FOR THE NIGHT, WE WOULD HAVE LOST OUR SHOP, ALL VEHICLES INSIDE. PLEASE MAKE THEM STAND BEHIND THIS CLEAR AND EVIDENT PROBLEM. *TR