NHTSA Complaint #10348870 — 1999 CHEVROLET MALIBU

ANTI THEFT SYSTEM ON 1999 CHEVY MALIBU HAPPENS ALMOST EVERYTIME I TRY TO START THE CAR. THIS DISABLES THE FUEL FROM ENTERING THE ENGINE AND PREVENTS THE CAR FROM STARTING. THEN I HAVE TO WAIT 10 MINUTES TO TRY TO START IT AGAIN AND SOMETIMES IT STARTS AND SOMETIMES I HAVE TO WAIT ANOTHER 10 MINUTES. YESTERDAY IT HAPPENED WHEN I STOPPED AT A FARMER'S MARKET IN 95 DEGREE WEATHER. I HAD TO WAIT ALMOST AN HOUR IN THE HEAT WITH A FRIEND OF MINE WHO HAS A HEART CONDITION. AFTER TRYING TO START IT EVERY TEN MINUTES FOR AN HOUR IT FINALLY STARTED. I CALLED THE DEALERSHIP AND THEY BASICALLY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT. THEY COULD LOOK AT IT BUT THEY DON'T KNOW HOW TO FIX IT. I SEARCHED ONLINE AND FOUND THAT A LOT OF PEOPLE HAVE THIS PROBLEM AND NOTHING IS BEING DONE TO FIX IT. WHY HASN'T GM RECALLED THIS PRODUCT? I EVEN ASKED THEM TO DISABLE THE SYSTEM AND THEY SAID IT COULDN'T BE DONE. THIS IS BECOMING A DANGER BECAUSE I AM A SENIOR CITIZENS AND I NEVER KNOW WHEN I WILL BE STRANDED SOMEWHERE WAITING FOR THIS TO RESET. IF THE DEALERSHIP KNOWS ITS A PROBLEM AND GM KNOWS IT'S A PROBLEM WHY CAN'T THE FIX IT. *TR