NHTSA Complaint #10348866 — 2010 LEXUS GX460

I RECENTLY PURCHASED A 2010 LEXUS GX 460 FOR MY WIFE. I PURCHASED IT BRAND NEW AT STEVENSON LEXUS IN COLORADO. ABOUT 2 WEEKS AGO OUR CAR DEVELOPED A HESITATION WHEN ACCELERATING FROM A STOP. WHEN YOU COME TO A COMPLETE STOP AND THEN TRY TO ACCELERATE, THE CAR MOVES SEVERAL FEET, UNDER IDLE, THEN THERE IS NO POWER AND YOU ARE STUCK IN THE ROAD. THE HESITATION/STALL LASTS FOR 2-5 SECONDS. MY WIFE AND I HAVE NARROWLY AVOIDED SEVERAL ACCIDENTS. I TOOK THE CAR INTO LARRY H. MILLER LEXUS IN MURRAY, UTAH ON MONDAY TO HAVE THE CAR REPAIRED. I SPOKE WITH ADAM CAMPBELL THE ASSISTANT SERVICE MANAGER. HE SAID THEY WERE VERY FAMILIAR WITH THE PROBLEM, IT IS A KNOW PROBLEM TO THE MODEL, THEY HAVE SEVERAL CUSTOMERS WITH THE SAME PROBLEM, LEXUS ACKNOWLEDGES THAT IT IS A PROBLEM BUT THEY DO NOT HAVE A FIX. THEY SAID ANY FIX IS A COUPLE OF MONTHS AWAY AT THE EARLIEST. THEY OFFERED A LOANER CAR UNTIL MY WAS FIXED IF I WANTED BUT IT IS SMALLER AND IS NOT TOW CAPABLE. THEY ALSO INDICATED THAT THEY HAD AT LEAST ONE OTHER CUSTOMER THAT LEFT THEIR VEHICLE AT THE DEALERSHIP AND REFUSED TO DRIVE IT UNTIL IT WAS REPAIRED. I CONTACTED LEXUS NATIONAL AND THEY INDICATED THEY WERE WORKING ON A VOLUNTARY SERVICE CAMPAIGN (NO RECALL) BUT NOTHING WAS AVAILABLE AT THIS TIME. THEY SAID THEY FELT THE CAR WAS SAFE TO CONTINUE DRIVING. I DISAGREE AND LARRY MILLER LEXUS SUPPORTS THAT DECISION. THE VEHICLE IS NOW AT THE DEALERSHIP. MY CAR IS THREE MONTHS OLD AND HAS 6000 MILES ON IT. IT IS COVERED BY FULL FACTORY WARRANTY BUT WE HAVE PARKED IT DUE TO THE SERIOUS DANGER IT POSES. LEXUS NEEDS TO RECALL THESE VEHICLES IMMEDIATELY PLEASE LET ME KNOW IF YOU CAN BE OF ASSISTANCE. *TR