NHTSA Complaint #10348385 — 2007 BMW 328XI

HAVE YOU INVESTIGATED WHY BMW HAS NOT OFFERED A FIX FOR TRAPPING THEIR CUSTOMERS IN THE CAR WHEN A DOOR LOCK ACTUATOR FAILS AND BLOWS A FUSE? THIS IS A COMMON EVENT ON THE 2007 328 MODEL. WHAT HAPPENS IS A POWER DOOR LOCK ACTUATOR FAILS DURING THE UNLOCK PROCESS AND THE INCREASE IN AMPERAGE CAUSES 2 FUSES TO BLOW. THIS PREVENTS ANY OF THE CAR'S DOOR LOCKS FROM OPENING, THEREBY TRAPPING OCCUPANTS IN THE VEHICLE. THERE IS NO WAY TO UNLOCK THE DOORS FROM INSIDE THE VEHICLE. OCCUPANTS MUST EITHER CLIMB OUT OF A WINDOW OR HAVE SOMEONE UNLOCK THE CAR USING A MECHANICAL KEY FROM OUTSIDE OF THE CAR. PLEASE ADVISE. *TR