NHTSA Complaint #10348354 — 2009 HONDA CIVIC

I CURRENTLY AM THE LESSEE OF A 2009 HONDA CIVIC HYBRID STARTING THIS JANUARY, THE HYBRID BATTERY CHARGE LEVEL GOES FROM ALMOST FULL (8-10 OUT OF 10 BARS) TO VIRTUALLY ZERO (1 BAR) EVERY OTHER WEEK (THE TECHNICAL TERM FOR THIS IS A "RECALL" OR RECALIBRATING). THIS SUMMER, IT STARTED HAPPENING EVERY 3-4 DAYS, AND WHENEVER I HAD THE A/C ON. THEN, IT STARTED TO HAPPEN EVERY 100 MILES (WHICH MADE IT VERY PREDICTABLE). THE PROBLEM IS THAT WHEN IN THE 'RECALL' STATE, THE CAR IS ALMOST UNRESPONSIVE AND DOES NOT ACCELERATE MUCH, IF AT ALL. THIS POSES A SAFETY HAZARD ESPECIALLY WHEN MAKING LEFT TURNS WHEN THE ONCOMING TRAFFIC HAS A BLIND SPOT, OR IS COMING AROUND A CORNER. IT ALSO IMPACTS FUEL EFFICIENCY SUBSTANTIALLY. I HAVE SEEN ABOUT A 7 MILE-PER-GALLON DROP IN FUEL ECONOMY. I TOOK THE CAR TO THE DEALER WHO TOLD ME THAT THERE WERE NO CODES IN THE SYSTEM BUT THERE WERE 3 SOFTWARE UPDATES, SO THEY INSTALLED THOSE AND THAT IF I STILL HAD THE PROBLEM, TO COME BACK. I STILL HAVE THE PROBLEM SO I SCHEDULE THE APPOINTMENT AND I TAKE THE MECHANIC FOR A TEST DRIVE AND HE SEES THE CHARGE DROP RAPIDLY AND STATES THAT IT'S COMPLETELY NORMAL. I ARGUE THAT IS HAPPENS TOO OFTEN AND HE STILL SAYS "IT'S FINE." ABOUT 3 WEEKS LATER THE IMA LIGHT AND 'CHECK ENGINE' LIGHT COME ON. TURNS OUT, IT WAS A BLOWN FUSE (FOR THE A/C ELECTRIC DRIVE, FUSE #22) SO THEY REPLACE IT, AND TELL ME THAT THEY CHECKED THE CURRENT DRAW ON THE A/C JUST TO BE SAFE AND CLAIMED EVERYTHING WAS FINE. NOW, ABOUT 2 WEEKS LATER, EVERY TIME I START THE CAR IT DOES A RECALL. THIS IS BEYOND ANNOYING AND NOW I'M STARTING TO SEE DROPS OF ABOUT 10 MPG BECAUSE OF THIS PROBLEM, AS OPPOSED TO THE PREVIOUS 6 OR 7. I'M THINKING THAT HONDA KNOWS THAT THEIR NIMH BATTERY CELLS ARE PRONE TO PREMATURE FAILURE AND WILL NOT DO ANYTHING TO FIX THE ISSUE. *TR