NHTSA Complaint #10348214 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10348214
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	August 9, 2010
Date Filed	August 9, 2010
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2004 SATURN ION . WHILE DRIVING 60 MPH THE POWER STEERING CHIME SOUND ALERTED HER THAT THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A GARAGE IN ORDER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS REPAIRED WITH A USED STEERING COLUMN. THE CONTACT STATED THAT HER SON WAS DRIVING AT 20 MPH WHEN THE CHIME ALERTED HIM AND THE STEERING WHEEL WAS VERY DIFFICULT TO STEER CAUSING HIM TO CRASH INTO A POLE. THERE WERE FRONT END DAMAGES AND NO INJURIES. THE DEALER STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 67000.

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