NHTSA Complaint #10348192 — 2008 FORD FOCUS

TL*THE CONTACT OWNS A 2008 FORD FOCUS. THE CONTACT STATED THAT THE DOOR LATCHES WERE STICKING WHICH MADE UNABLE TO BE OPENED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THEY REPLACED THE DOOR LATCHES BUT THAT DID NOT REMEDY THE ISSUE. THE CONTACT HAD CONTINUOUSLY TAKEN THE VEHICLE TO THE DEALER TO HAVE THE LATCHES REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE LATCHES AND THEY INFORMED THE CONTACT TO LUBRICATE THE LATCHES BUT THAT HAS NOT REMEDIED THE ISSUE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE GRAVEL ROAD CAN ALSO CAUSE THE DOOR LATCHES TO FAIL. THE CONTACT STATED IF A CHILD IS LEFT INSIDE THE VEHICLE IT'S IMPOSSIBLE TO GET IN THE VEHICLE AND THE ONLY OPTION IS TO BREAK THE WINDOW. THE CONTACT STATED THIS IS A SAFETY ISSUE AND THE MANUFACTURER NEEDS TO DO SOMETHING ABOUT IT. UPDATED 10/21/10. *LJ UPDATED 10/25/10