NHTSA Complaint #10347995 — 2007 TOYOTA MATRIX STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10347995
Vehicle	2007 TOYOTA MATRIX
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	July 17, 2010
Date Filed	August 8, 2010
Mileage	24,599 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I DRIVE A 2007 TOYOTA MATRIX. WHILE DRIVING DOWN THE ROAD, SOMETHING CAME LOOSE AND A LOUD RATTLE/BANGING WAS PRESENT. I DROVE TO THE NEAREST TOYOTA DEALERSHIP AND LEFT IT THERE OVERNIGHT. THE GAS TANK STRAP WAS BROKEN THUS CAUSING THE FUEL TANK TO HANG DOWN. THE DEALERSHIP ALLEGES THAT I MUST'VE HIT SOMETHING FOR THIS TO OCCUR. I AM THE SOLE DRIVER OF THIS VEHICLE AND I DID NOT HIT ANYTHING WITH THIS CAR. TOYOTA WOULD NOT COVER THIS REPAIR UNDER WARRANTY. I PAID TO HAVE THE PART REPLACED. THE DEALERSHIP KEPT THE OLD PART. *TR

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