NHTSA Complaint #10347756 — 2003 DODGE DURANGO

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH issue reported to NHTSA

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Complaint Details

ODI Number	10347756
Vehicle	2003 DODGE DURANGO
Component	EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Date of Incident	July 31, 2010
Date Filed	August 6, 2010
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS TRAVELING IN INCLEMENT WEATHER WHEN THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR DIAGNOSIS. THE MECHANIC ADVISED THAT THE FAILURE WAS CAUSED BY THE CTM. THE CONTACT INQUIRED WITH THE MANUFACTURER ABOUT NHTSA CAMPAIGN ID NUMBER: 02V322000 (EXTERIOR LIGHTING: HEADLIGHTS: SWITCH) BUT WAS ADVISED HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 51,000.

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