NHTSA Complaint #10347688 — 2002 FORD WINDSTAR

2002 FORD WINDSTAR. CONSUMER EXPRESSES DISCONTENT ABOUT RECALL REPAIR *TGW THE CONSUMER STATE HE RECEIVED A RECALL REGARDING THE CRUISE CONTROL DEACTIVATION SWITCH. THE CONSUMER STATED THE CRUISE CONTROL WORKED FINE UP UNTIL THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL DONE. THE CRUISE CONTROL WORKED FOR ABOUT TWO WEEKS AND THEN STOPPED WORKING. WHEN THE CONSUMER RETURNED TO THE DEALER HE WAS INFORMED THAT THE ABS WAS LEAKING WHICH CAUSED THE CRUISE CONTROL TO STOP WORKING. THE ABS LIGHT DID ILLUMINATE, BUT THEN IT WENT OFF. ALSO, BACK IN MAY, WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO FISHTAIL. WHEN THE CONSUMER ARRIVED HOME AND INSPECTED THE VEHICLE, HE DISCOVERED THE REAR AXLE HAD CRACKED. THE CONSUMER REMOVED THE AXLE AND DISCOVERED IT WAS HOLLOW AND HAD RUSTED FROM THE INSIDE OUT. *JB