NHTSA Complaint #10347686 — 2007 CHEVROLET COLORADO

2007 CHEVROLET COLORADO. CONSUMER STATES MALFUNCTION WITH THE PASSLOCK SYSTEM *TGW ACCORDING TO THE OWNERS MANUAL, THE PASSLOCK IS A THEFT-DETERRENT SYSTEM. THE PASSLOCK ENABLES FUEL OF THE IGNITION LOCK CYLINDER IF TURNED WITH A VALID KEY. IF AN INCORRECT KEY IS USED OR THE IGNITION LOCK CYLINDER IS TAMPERED WITH, THE FUEL SYSTEM IS DISABLED AND THE VEHICLE WILL NOT START. WHAT WAS NOT MENTIONED IN THE OWNER'S MANUAL IS THAT THE SYSTEM MALFUNCTIONS EVEN WHEN A VALID KEY IS USED AND OR THE LOCK CYLINDER HAS NOT BEEN TAMPERED WITH. THE SYSTEM FAILED ON NUMEROUS OCCASIONS. EACH TIME, THE CONSUMER HAD TO WAIT 10-15 MINUTES AND THEN THE ENGINE WOULD START. THE VEHICLE FINALLY FAILED ALTOGETHER AND HAD TO BE SERVICED AT THE DEALER. AFTER THE VEHICLE WAS SERVICED, FIVE MONTHS LATER, THE VEHICLE FAILED TO START AT A REST STOP. THE VEHICLE FAILED TO START AGAIN SEVEN DAYS LATER. *JB