NHTSA Complaint #10347216 — 2000 JEEP GRAND CHEROKEE

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10347216
Vehicle	2000 JEEP GRAND CHEROKEE
Component	VISIBILITY
Date of Incident	April 10, 2009
Date Filed	August 4, 2010
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE HVAC SYSTEM ON OUR 2000 JEEP GRAND CHEROKEE LIMITED HAS BROKEN AND IS UNABLE TO DIRECT AIR AT THE PROPER TEMPERATURE TO THE PROPER PLACES. THE DEFECT APPEARS TO BE RELATED TO ELECTRONICALLY CONTROLLED DAMPERS IN THE DUCTWORK THAT HAVE FAILED. THIS PREVENTS OUR DEFROSTER FROM WORKING AS EFFECTIVELY AS IT SHOULD AND IS ALSO AN IRRITANT TO THE DRIVER WHEN IT'S 110 DEGREES OUTSIDE IN THE TEXAS HEAT. GOOGLING THE PROBLEM IDENTIFIES IT AS A COMMON BREAKAGE AND IS RELATED TO THE USE OF CHEAP PLASTIC MATERIALS IN THE DAMPER MECHANISM. I BELIEVE THIS SHOULD BE COVERED AS PART OF A MANUFACTURERS RECALL CAMPAIGN. *TR

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