NHTSA Complaint #10347212 — 2005 MERCEDES BENZ ML350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10347212
Vehicle	2005 MERCEDES BENZ ML350
Component	STEERING
Date of Incident	May 28, 2010
Date Filed	August 4, 2010
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2005 MERCEDES ML350. THE CONTACT STATED THERE WAS AN ABNORMAL GROAN COMING FROM THE STEERING WHEEL WHEN TURNING. THE STEERING WOULD ALSO SPORADICALLY BECOME TIGHT WHEN ATTEMPTING A SHARP TURN. THE FAILURE PROGRESSED AND THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THE FAILURE COULD POTENTIALLY BE CAUSE BY MOISTURE IN THE RACK AND PINION. THE CONTACT STATED THERE WERE TWO TECHNICAL SERVICE BULLETINS RELATIVE TO THE FAILURE BUT THERE WAS NOT A RECALL (NHTSA ITEM NUMBERS: 10028646 AND 10020460). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 110,000.

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