NHTSA Complaint #10347150 — 1998 MITSUBISHI ECLIPSE

I PURCHASED MY 1998 ECLIPSE GS IN 2003 WITH APPROX. 38,000 MILES ON IT. WITHIN 2 MONTHS, MY DRIVER'S DOOR HANDLE BROKE WHEN OPENING THE DOOR. THIS OCCURRED ON A DAY IN THE MIDDLE OF THE SUMMER. NOT THINKING MUCH ABOUT IT, I HAD IT REPLACED AT A COST OF ALMOST $300.00 (PARTS, LABOR, & PAINT) IT HAPPENED AGAIN WITHIN 3 MONTHS. THE DEALERSHIP REPLACED THIS ONE ALSO AND ONLY CHARGED ME FOR THE PART, A MERE $175.00. ABOUT 6 MONTHS LATER, MY GIRLFRIEND AT THE TIME WAS OPENING THE PASSENGER DOOR AND THAT HANDLE BROKE OFF. THIS MAKES 3 BROKEN DOOR HANDLES IN 11 MONTHS. I MIGHT BE A STRONG GUY, I GUESS, BUT MY GIRLFRIEND WAS 5'1" AND ABOUT 90 LBS.. THE KIND OF GIRL WHO HAD TROUBLE TEARING NOTEBOOK PAPER. WELL, WHILE WAITING FOR THE DEALERSHIP TO ORDER A REPLACEMENT HANDLE, MY BROTHER WAS GETTING INTO THE DRIVER'S SIDE OF MY CAR TO INSTALL A NEW STEREO AND THE DRIVER'S SIDE HANDLE SNAPS OFF IN HIS HAND. I HAD TO LEAVE A WINDOW DOWN FOR A WEEK INORDER TO GET IN AND OUT OF THE VEHICLE. I HAVE SINCE STOPPED ORDERING FROM THE DEALERSHIP AS A FIBERGLASS DOOR HANDLE WAS AVAILABLE ONLINE FOR $35.00 AND CAME BLACK IN COLOR. TO DATE, AS OF 2010, I HAVE HAD TO REPLACE THE DRIVER'S DOOR HANDLE 6 TIMES AND THE PASSENGER SIDE TWICE. AFTER SPEAKING WIT QUITE A FEW MITSUBISHI ENTHUSIASTS, I HAVE DISCOVERED THAT THIS IS A PROBLEM MITSUBISHI KNOWS ABOUT, ALWAYS KNEW ABOUT, AND HAS SIMPLY REFUSED TO FIX, EVEN AS FAR AS NOT MAKING REPLACEMENT DOOR HANDLES OUT OF STRONGER MATERIAL. I WILL NEVER BUY A MITSUBISHI AGAIN BASED ON THIS SIMPLE DESIGN FLAW WHICH THE COMPANY DEEMS IS BENEATH THEM TO MAKE RIGHT. *TR