NHTSA Complaint #10347131 — 2007 HONDA CIVIC

2007 HONDA CIVIC EX FAULTY AC CONDENSER. STOPPED WORKING ABRUPTLY. DEALER TOLD ME BEFORE LOOKING AT IT THAT IT WAS A ROCK THAT HAD PUT A HOLE IN IT. INDICATED THEY HAD SEEN NUMEROUS CONDENSERS ON 2007 HONDA MODELS THAT THIS HAD HAPPENED. THEY WOULD NOT REPLACE IT, EVEN WITH IT UNDER WARRANTY SINCE THEY DETERMINED IT TO BE A ROCK THAT CAUSED THIS SMALL HOLE. I FOLLOWED UP ON INTERNET AND SAW THAT THERE HAVE BEEN HUNDREDS OF OTHER HONDA OWNERS WITH THIS SAME PROBLEM AND HONDA REFUSES TO DO ANYTHING TO HELP. THIS IS ABSOLUTELY A DEFECTIVE MAKE IN THIS VEHICLE. HONDA DOES NOT WANT TO ASSUME ANY RESPONSIBILITY FOR THIS PROBLEM THAT SHOULD BE COVERED UNDER WARRANTY. A CAR 3 YEARS OLD SHOULD NOT HAVE THIS HAPPENING TO IT. I HAVE MAINTAINED THIS CAR WITH ALL SERVICE AGREEMENTS AND MAINTENANCE RECORDS. *TR