NHTSA Complaint #10346947 — 1999 NISSAN MAXIMA

1999 NISSAN MAXIMA. SERVICE ENGINE SOON LIGHT DISPLAYED AT APPROXIMATELY 140K MILES. COMPUTER DIAGNOSTICS INDICATED REPLACEMENT OF KNOCK SENSOR. REPLACED BY INDEPENDENT NISSAN MECHANIC. LIGHT REAPPEARED 1 WEEK LATER. MECHANIC CHECKED ELECTRICAL HARNESS AND FOUND IT TO BE OKAY. DUE TO KNOWN ISSUES WITH MAXIMA IGNITION COILS ALL 6 WERE REPLACED BY SAME INDEPENDENT NISSAN MECHANIC. SERVICE ENGINE LIGHT CAME ON WHILE DRIVING AWAY FROM MECHANIC. DIAGNOSTICS WAS VAGUE, GENERAL MESSAGE. TOOK VEHICLE TO NISSAN DEALERSHIP. DEALER INDICATED THAT USING AFTER MARKET COILS WAS THE PROBLEM BUT COULD NOT PROMISE THAT USING OFFICIAL NISSAN PARTS WOULD RESOLVE THE PROBLEM. CONTACTED NISSAN NATIONAL OFFICE, BUT THE CORPORATE OFFICE REFUSES TO TAKE OWNERSHIP OF THE PROBLEM. THE CUSTOMER REPRESENTATIVE INDICATED THERE WAS A KNOWN ISSUE WITH INTERFERENCE WITH THE COILS BUT NISSAN WOULD NOT REPLACE THE COILS. REPLACING PARTS AND DIAGNOSTICS FROM 3 MECHANICS IN ADDITION TO THE NISSAN DEALERSHIP COST OVER $2000.00. AT PRESENT, THE SERVICE ENGINE LIGHT REMAINS ON WITH THE VAGUE CODE AND NISSAN HAS NO IDEA OF HOW TO RESOLVE THE PROBLEM. *TR