NHTSA Complaint #10346804 — 2002 DODGE CARAVAN

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE BRAKING FROM 50 MPH, THE BRAKES LOCKED WITHOUT WARNING. IN ORDER TO RELEASE THE BRAKES, THE CONTACT WOULD HAVE TO SHIFT THE VEHICLE INTO REVERSE. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. IN ADDITION, THE CONTACT STATED THE BRAKE DRUMS WOULD BECOME EXTREMELY HOT AND TURN BLUE. THE DEALER ADVISED THERE WAS NOT A FAILURE IN THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE BRAKES WERE DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS SERVICED WITH NEW DRUMS, ROTORS, AND BRAKES PADS. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 73,000.