NHTSA Complaint #10346775 — 2007 FORD FREESTYLE

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THE FUEL LEVEL INDICATOR WOULD NOT DISPLAY THE AMOUNT OF GASOLINE IN THE VEHICLE. THE DEALER ADVISED THE FUEL TRANSPONDER WAS DEFECTIVE AND REPLACED THE PART. THE CONTACT STATED THE FAILURE CONTINUOUSLY RECURRED AND THE DEALER REPLACED THE TRANSPONDER THREE TIMES BUT TO NO AVAIL. IN ADDITION, THE CONTACT STATED WHEN FIRST STARTING THE VEHICLE, THERE WOULD BE AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD ABNORMALLY ACCELERATE FORWARD OR IN REVERSE DEPENDING ON WHAT GEAR THE CONTACT WOULD HAVE THE VEHICLE IN. THE DEALER DID NOT BELIEVE THE VEHICLE WAS DISPLAYING THE FAILURE THE CONTACT DESCRIBED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE UNINTENDED ACCELERATION FAILURE WOULD OCCUR MORE FREQUENTLY WHEN THE AIR CONDITIONER WAS ACTIVE. THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 77,000.