NHTSA Complaint #10346527 — 2001 CHEVROLET IMPALA

HEADLIGHTS, TAILLIGHTS, INTERIOR LIGHTS WERE ALL FLASHING. THE CAR ALSO WOULD HAVE INCIDENTS WHERE IT WOULDN'T START AND I'D HAVE TO WAIT FOR 10 MINUTES TO RESTART. I WAS TOLD BY THE MECHANIC AT THE DEALERSHIP THAT THESE PROBLEMS WERE WELL KNOWN IN GM CARS AND WERE CAUSED BY THE BCM AND PASSLOCK SYSTEM. I WAS TOLD THAT INSTALLING A NEW BCM FOR $400 WOULD FIX THE PROBLEM. IMMEDIATELY, I NOTICED THAT THE FLASHING LIGHTS HAD STOPPED. A MONTH LATER, I WAS LEAVING A GROCERY STORE WHEN I TRIED TO START MY CAR AND IT WOULDN'T START. I HAD TO WAIT 10 MINUTES BEFORE IT WOULD RESTART. I CALLED THE DEALERSHIP SERVICE CENTER AND THEY TOLD ME THAT WHEN THIS HAPPENS, THE PASSLOCK SYSTEM IS RESETTING ITSELF AND THE ONLY REMEDY IS TO REPLACE THE BCM AGAIN. I HAD A 1 YEAR WARRANTY ON THE REPLACEMENT OF THE BCM, SO I TOOK IT TO THE DEALER THE NEXT DAY. THE CAR WOULDN'T DO IT WHEN THEY HAD IT, SO THEY WEREN'T ABLE TO DETERMINE THAT THE BCM WAS THE PROBLEM. I WAS NEVER ABLE TO GET IT REPLACED BECAUSE IT WOULDN'T HAPPEN WHILE AT THE DEALERSHIP. NOW THAT IT'S BEEN OVER A YEAR, THE NON-START ISSUE HAS BEEN HAPPENING WEEKLY. GM WILL NOT ASSIST WITH PAYING FOR ANOTHER BCM BECAUSE OF THE MILEAGE OF MY VEHICLE. *TR