NHTSA Complaint #10346381 — 2004 CHEVROLET SILVERADO 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10346381
Vehicle	2004 CHEVROLET SILVERADO 2500
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2005
Date Filed	July 30, 2010
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

UNDER NORMAL DRIVING CONDITIONS THE HVAC SYSTEM SWITCHES FROM COOLING FINE TO FULL HEAT MODE. THE HVAC COMPRESSOR IS STILL RUNNING, HOWEVER SOME TYPE OF DAMPER SERVO MALFUNCTIONS TO LET IN HOT AIR (POSS FROM THE HEATER CORE AREA) OPENS FULL AND REPLACES THE COLD AIR WITH EXTREMELY HOT AIR. IT HAPPENS ABOUT EVERY 7-10 MILES ON A BAD DAY AND ONCE A DAY ON A GOOD DAY. THE ONLY REMEDY I HAVE FOUND FOR IT IS TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK, TURN OFF THE IGNITION, OPEN THE DOOR TO KILL THE INTERIOR POWER, CLOSE THE DOOR, RESTART THE VEHICLE. THIS SOME HOW RESETS THE DAMPER SERVO TO ITS PROPER OPERATING RANGE. *TR

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