NHTSA Complaint #10346363 — 2004 VOLKSWAGEN BEETLE

I OWN A 2004 VW NEW BEETLE AND THE TRANSMISSION SEEMS TO BE GOING BAD. IT IS A SEALED SYSTEM SO NO ONE HAS TAMPERED WITH IT. AT TIMES, THE VEHICLE WILL JERK VERY HARD WHEN TRYING TO DOWNSHIFT FROM A HIGHER SPEED TO A LOWER SPEED (ESPECIALLY WHEN TRYING TO STOP). AT TIMES, IT WILL NOT SHIFT UP WHEN TRYING TO GO FROM A LOWER SPEED TO A HIGHER SPEED, THEREBY CAUSING A JERKING IN THE VEHICLE. THE PEOPLE RIDING IN THE VEHICLE ARE ALSO BEING JERKED FORWARD AND BACKWARD AS IN A WHIPLASH MOTION. THERE HAVE BEEN SEVERAL PEOPLE WITH A VOLKSWAGEN NEW BEETLE THAT CLAIM TO HAVE THE SAME PROBLEM. THERE IS A WEBSITE WHERE PEOPLE HAVE COMPLAINED/BLOGGED ABOUT THEIR PROBLEMS AND VW IS CLAIMING NO LINKAGE TO ANY OF THE EFFECTED VEHICLES. CAN YOU ASSIST IN THIS MATTER OR TELL ME WHERE I CAN GO TO OBTAIN ASSISTANCE? *TR