NHTSA Complaint #10346205 — 2008 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING FROM 20-45 MPH, THE JUDDER WOULD FAIL, CAUSING THE CLUTCH TO LOCK INDEPENDENTLY. THE CONTACT RECEIVED AN UNKNOWN RECALL PERTAINING TO THE JUDDER FAILURE. THE DEALER MADE UPGRADES TO THE VEHICLE SOFTWARE BUT THE FAILURE PERSISTED. THE DEALER ADVISED THAT THE VEHICLE WOULD NEED TO FIRST ADAPT TO THE SOFTWARE UPDATES BEFORE THE FAILURE WOULD BE CORRECTED. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 35,000.