NHTSA Complaint #10346187 — 2005 CHRYSLER CROSSFIRE

I PURCHASED MY CONVERTIBLE CHRYSLER CROSSFIRE ABOUT 2 1/2 YEARS AGO. ABOUT FIVE OR SIX WEEKS AGO I NOTICED THAT THE REAR WINDOW HAD COME UNGLUED. I TOOK THE VEHICLE TO A GLASS SHOP AND I WAS TOLD THAT THERE WAS NOTHING THAT THE REPAIRMAN COULD DO BECAUSE THE WINDOW IS ATTACHED TO THE CONVERTIBLE TOP. HE SUGGESTED THAT I TAKE THE VEHICLE TO AN UPHOLSTERY SHOP. I ACTUALL Y TOOK THE VEHICLE TO THREE DIFFERENT UPHOLSTRY SHOPS AND ALL THREE TOLD ME THAT THE TOP WOULD NEED TO BE REPLACED. I TRIED FILING AN INSURANCE CLAIM. THEY TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO. I CONTACTED THE CHRYSLER HEADQUARTERS CUSTOMER SERVICE LINE WHERE I WAS GREETED BY A RUDE INDIVIDUAL TELLING ME THAT THERE IS NOTHING THAT CHRYSLER COULD DO. I AM NOW AT A POINT OF FRUSTRATION AND DISAPPOINTMENT. I STILL HAVE 1 1/2 LEFT TO MAKE PAYMENTS ON THIS VEHICLE THAT I WON'T BE ABLE TO DRIVE. *TR