NHTSA Complaint #10346156 — 2002 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10346156
Vehicle 2002 CHEVROLET IMPALA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State PA

Consumer Description

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE SECURITY LIGHT WOULD ILLUMINATE, THE VEHICLE WOULD NOT START. THE DEALER ADVISED THE CONTACT TO WAIT TEN MINUTES BEFORE RE-STARTING THE VEHICLE, BUT THE VEHICLE COULD ONLY BE DIAGNOSED WHILE THE FAILURE OCCURRED. THE DEALER ADVISED THAT THE COMPUTER CHIP POTENTIALLY WOULD NEED TO BE REPLACED BUT COULD NOT CONFIRM IF IT WOULD CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE IS 62,576. UPDATED 10/04/10. *LJ THE DEALER REPLACED THE IGNITION CYLINDER. UPDATED 10/05/10

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