NHTSA Complaint #10345775 — 2007 CHRYSLER ASPEN 4X4 STEERING

Complaint Details

ODI Number	10345775
Vehicle	2007 CHRYSLER ASPEN 4X4
Component	STEERING
Date of Incident	July 27, 2010
Date Filed	July 27, 2010
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY WIFE WAS DRIVING HER 2007 CHRYSLER ASPEN IN PARSIPANNY, NJ. SHE WAS MERGING FROM 287S ONTO 80W AND TRAVELING ABOUT 35MPH. AS SHE WAS MERGING ONTO 80W THE DRIVER'S SIDE BALL JOINT ON THE STEERING LINKAGE COMPLETELY FAILED RESULTING IN A TOTAL LOSS OF CONTROL. SHE MANAGED TO LIMP CAR TO SIDE OF ROAD AND CALLED MYSELF AND AAA TO HAVE CAR BROUGHT TO DEALER FOR SERVICE. THIS IS A VERY SERIOUS DEFECT. THE CAR HAS APPROXIMATELY 64K MILES ON IT AND HAS BEEN REGULARLY SERVICED. SHE IS 7 MONTHS PREGNANT AND WE HAVE A 3.5 YEAR OLD SON. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT UNDER DIFFERENT CIRCUMSTANCES, TRAFFIC CONDITIONS, AND/OR SPEED WE ARE WAITING TO HEAR DEALERS/MANUFACTURERS RESPONSE AND SOLUTION.. *TR

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