NHTSA Complaint #10345762 — 2003 VOLVO S60

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10345762
Vehicle	2003 VOLVO S60
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	March 15, 2010
Date Filed	July 27, 2010
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE PASSENGER SIDE FRONT DOOR WILL NOT OPEN FROM THE INSIDE. THE CAR WAS BROUGHT TO GARDEN STATE VOLVO IN WALL, NJ IN MARCH FOR THIS TO BE FIXED. THE MECHANIC "FIXED" THE INSIDE CABLE WITH DUCT TAPE AND CHARGED US $175 FOR THE REPAIR. WITHIN A WEEK THE DOOR WAS BROKEN AGAIN. I CALLED GARDEN STATE VOLVO AND ASKED FOR THE PART TO REPAIR THIS PROBLEM TO BE ORDERED. I HAVE CALLED SEVERAL TIMES AND I HAVE BEEN TOLD THAT THE PART IS BACK-ORDERED AND IS COMING FROM SWEDEN. THIS IS A VERY DANGEROUS SITUATION, IN CASE OF AN ACCIDENT THE DRIVER CAN NOT GET OUT. *TR

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