NHTSA Complaint #10345617 — 2004 BMW MINI COOPER

TL* THE CONTACT OWNS A 2004 BMW MINI COOPER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF THE POWER STEERING. THE VEHICLE WAS DRIVEN WITH EXTREME DIFFICULTY WHEN TURNING THE STEERING WHEEL. THE FAILURE OCCURRED INTERMITTENT AT ANY SPEED RATE BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON FIVE DIFFERENT OCCASIONS FOR THE IDENTICAL FAILURE. THE TECHNICIAN INFORMED THAT THE FAILURE WAS A COMMON DEFECT AND WAS UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE MILEAGE WAS 60,000.