NHTSA Complaint #10345595 — 2003 BUICK RENDEZVOUS

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10345595
Vehicle	2003 BUICK RENDEZVOUS
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	November 15, 2007
Date Filed	July 27, 2010
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ENGAGE THE FRONT, DRIVER SIDE POWER WINDOW, THE WINDOW WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT DRIVERS SIDE WINDOW GUIDES WERE REPLACED. THE FAILURE RECURRED A FEW YEARS LATER. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE WINDOW GUIDES WERE REPLACED AGAIN. THREE MONTHS LATER, THE FRONT PASSENGER WINDOW EXHIBITED THE EXACT FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 45,000. UPDATED 10/01/2010. *LJ UPDATED 10/04/10*JB

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