NHTSA Complaint #10345348 — 2008 WORKHORSE W22

TL* THE CONTACT OWNS A 2008 WORKHORSE W22 CHASSIS. THE CONTACT STATED WHILE EXITING A PARKING LOT AT LOW SPEEDS, THE BRAKES WERE DEPRESSED AND THE PEDAL FELL INTO THE FLOORBOARD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE HYDRAULIC FLUID HAD OVERHEATED AND LEAKED OUT OF THE VEHICLE. THE DEALER ALSO ADVISED THAT IT WOULD TAKE APPROXIMATELY FIVE DAYS BEFORE THE PARTS NEEDED TO REPAIR THE VEHICLE WOULD ARRIVE. INSTEAD, THE REPAIRS WERE PERFORMED WITH THE SAME DEFECTIVE PARTS THAT WERE INITIALLY ON THE VEHICLE. THE DEALER ADVISED THAT THE NEW CALIPERS WERE NOT YET AVAILABLE TO INSTALL ON THE VEHICLE. THE CONTACT STATED HE WOULD NO LONGER OPERATE THE VEHICLE UNTIL REPAIRS WERE COMPLETED DUE TO THE NATURE OF THE FAILURE. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 11,000.