NHTSA Complaint #10345156 — 2003 TOYOTA 4RUNNER

BOUGHT A 2003 TOYOTA 4RUNNER V6 4WD 2 1/2 YEARS AGO AS A TOYOTA CERTIFIED USED VEHICLE..WITHIN A YEAR I NEEDED A NEW SERPENTINE BELT DUE TO EXCESSIVE NOISE AT START UP. THE DEALER TOLD ME THERE WAS A TSB FOR THIS AND TO BRING THE CAR BACK IF I HAD FURTHER ISSUES. THE NOISE CAME BACK BUT WAS IRREGULAR, IT WOULD COME AT START UP EVERY DAY FOR A COUPLE WEEKS AND THEN DISAPPEAR FOR ANOTHER FEW WEEKS. THE NOISE GOT LOUDER AND SOUNDED SOMEWHAT DIFFERENT A COUPLE WEEKS AGO. BROUGHT IT TO THE DEALER AND THEY REPLACED THE IDLER PULLEY ON FRIDAY 07/16/10. IT SOUNDED LOUD AGAIN AT START UP AFTER I PICKED UP THE VEHICLE BUT THE NOISE EVENTUALLY WENT AWAY. HOWEVER MY SERPENTINE BELT ACTUALLY RIPPED LESS THAN A WEEK LATER (07/21/10) WHILE I WAS DRIVING 45MPH ON A CURVY ROAD. I FIRST LOST MY AC, QUICKLY FOLLOWED BY MY POWER STEERING...SOMEHOW MANAGED TO PULL OVER BUT BY THEN SMOKE WAS COMING FROM UNDERNEATH THE HOOD DUE TO THE FACT THAT IN THE RIPPING PROCESS THE BELT BROKE A COOLANT HOSE. I HAVE BEEN WITHOUT A VEHICLE FOR 5 DAYS NOW AND AM WAITING ON THE DEALER TO GET A NEW HOSE SO THAT THEY CAN ACTUALLY RUN THE CAR AND MAKE SURE THE PULLEYS ARE ALL OK. HOWEVER SO FAR THEY'RE TELLING ME THAT ALL THE PULLEYS ARE FINE AND I AM HAVING TO FIGHT WITH THEM TO GET THEM TO DO THE RECOMMENDED FIX TO THE TSB EG012-13. A NOISE AT START IS ONE THING, BUT A YEAR AND 1/2 OLD BELT ACTUALLY RIPPING IS NOT NORMAL! I WAS FORTUNATE TO COME OUT OF THIS UNHARMED AND NOT DAMAGE MY CAR OR SOMEBODY ELSE'S. *TR