NHTSA Complaint #10345138 — 2002 FORD WINDSTAR

ON 12/09/09 I HAD THE RECALL 09S09 SPEED CONTROL CAMPAIGN RECALL PERFORMED AT FEDUKE FORD @ 2200 VESTAL PARKWAY E. VESTAL, NY 13850 ON MY 2002 FORD WINDSTAR. AFTER THE RECALL WAS PERFORMED I AM EXPERIENCING VERY FREQUENT ABS/BRAKE LIGHT INDICATORS ON THE DASH WARNING LIGHT SYSTEM. THE VAN WAS TAKEN BACK TO FEDUKE FORD FOR DIAGNOSIS ON 07/15/10. THE RESULT OF THE DIAGNOSIS WAS A FAULTY ECU RELAY THAT IS BUILT INTO THE ELECTRONIC CONTROL UNIT. SAID REPAIR ESTIMATE WAS APPROXIMATELY $842.00. WITH THE ABS /BRAKE WARNING LIGHTS ON I DO NOT HAVE ABS BRAKES. THESE LIGHTS ARE ON FREQUENTLY AND THIS IS MY FAMILY VEHICLE. I HAVE DONE ONLINE RESEARCH AND HAVE DISCOVERED THIS IS A VERY COMMON PROBLEM WITH THESE VANS. MY WIFE AND CHILDREN USE THIS VAN AND I AM VERY CONCERNED THAT THIS ISSUE IS NOT BEING CORRECTED BY FORD SINCE THIS IS SUCH A COMMON PROBLEM/DEFECT. DURING THE WEEK PRIOR TO 07-15-2010 I HAD TO STOP QUICKLY FOR BACKED UP TRAFFIC ON SR 434 AND SINCE I HAD NO ABS MY BRAKING DISTANCE WAS INCREASED AND THE OVERALL BRAKING ABILITY OF THE VAN WAS NOT WHAT IT WOULD HAVE BEEN HAD THE ABS SYSTEM BEEN FUNCTIONING PROPERLY. *TR