NHTSA Complaint #10344820 — 2003 SATURN VUE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10344820
Vehicle	2003 SATURN VUE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 19, 2010
Date Filed	July 23, 2010
Mileage	113,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2003 SATURN VUE, AUTO TRANSMISSION.... TRANSMISSION FAILED AT 99,400 MILES. SATURN DEALERSHIP REPAIRED THE TRANSMISSION BECAUSE OF THE 100K WARRANTY. I HAD TO PAY 25% OF THE NEW TRANSMISSION, WHICH WAS $1,000. THE BRAND NEW TRANSMISSION CAME WITH A 12,000 WARRANTY. FOUR DAYS AGO, THE BRAND NEW FACTORY TRANSMISSION STARTED TO SLIP AND WHINE. CAR TAKEN BACK TO DEALERSHIP IN RALEIGH, NC. VUE NOW HAS 113,204 MILES. INFORMED THAT TRANSMISSION IS OUT OF THE PARAMETERS OF THE WARRANTY AND THE REPAIR COST WILL BE $5900!!! I CALLED CORPORATE HEADQUARTERS AND THEY COULDN'T CARE LESS ABOUT MY SITUATION. NOW I AM OUT OF A VEHICLE. SATURN KNEW OF THE FAULTY TRANSMISSION IN THESE VEHICLES BUT PUT A BANDAID ON THE SITUATION. PEOPLE WORK HARD FOR THE MONEY TO PURCHASE THESE VEHICLES JUST TO BE TAKEN ADVANTAGE OF. I WILL NEVER BUY ANOTHER SATURN! *TR

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