NHTSA Complaint #10344582 — 2005 CADILLAC CTS

MY 2005 CADILLAC CTS APPEARS TO HAVE A PROBLEM WITH THE POWER-ASSISTED STEERING. THE CAR PULLS TO THE RIGHT, AND IS DIFFICULT TO STEER TOWARD THE RIGHT. ALSO, ONCE TURNED BY MANUAL FORCE, THE WHEEL SOMETIMES DOES NOT SPIN BACK INTO PROPER POSITION. THIS MAKES TURNING IN TIGHT PLACES AND PARKING EXTREMELY DIFFICULT. I AM THE THIRD OWNER OF THIS CAR; I HAVE TAKEN IT BACK TO THE DEALER FROM WHOM I PURCHASED IT MULTIPLE TIMES WITH THIS COMPLAINT; BUT THEY TELL ME EACH TIME THAT I AM SIMPLY NOT STRONG ENOUGH TO TURN THE WHEEL PROPERLY. THE CONDITION HAS NOT BEEN FIXED. THE INABILITY TO SMOOTHLY TURN THE STEERING WHEEL TO THE RIGHT COULD RESULT IN A CRASH DUE TO MY NOT BEING ABLE TO AVOID A HAZARD WHILE DRIVING OR TRYING TO PARK. ALSO, THE REAR DIFFERENTIAL ON THIS CAR WAS FAULTY, CAUSING A ROARING NOISE WHILE DRIVING, AND A CLUNKING SOUND TO BE HEARD WHEN APPLYING OR EASING PRESSURE ON THE GAS PEDAL. THE DEALER AT FIRST SAID NOTHING WAS WRONG, BUT AFTER MULTIPLE VISITS (AT LEAST 5); THEY ACKNOWLEDGED THE PROBLEM AND REPAIRED IT. *TR