NHTSA Complaint #10344491 — 2002 ACURA TL POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10344491
Vehicle	2002 ACURA TL
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 14, 2004
Date Filed	July 21, 2010
Mileage	35,524 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2002 ACURA TL. THE AUTOMATIC TRANSMISSION FAILED. THE TRANSMISSION STARTED SLIPPING AT 35,524 MILES AND THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION. AT 51,000 THE TRANSMISSION FAILED AGAIN AND THE VEHICLE HAD TO BE TOWED IN ORDER TO HAVE THE TRANSMISSION REPLACED AGAIN. THE TRANSMISSION FAILED THREE TIMES BUT THEY WERE WILLING TO REPAIR IT AT A 50% DISCOUNT. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAVE SPOKEN TO THE REGIONAL MANAGER WHO STATED THAT THEY WERE UNWILLING TO REPLACE THE FAILURE WITHOUT HIM PAYING 50% OF THE COST. THE FAILURE MILEAGE WAS 35,524 AND THE CURRENT MILEAGE WAS 135,000.

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