NHTSA Complaint #10344461 — 2002 AUDI A4 EXTERIOR LIGHTING

Complaint Details

ODI Number	10344461
Vehicle	2002 AUDI A4
Component	EXTERIOR LIGHTING
Date of Incident	July 15, 2009
Date Filed	July 21, 2010
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I OWN A 2002 AUDI A4 1.8L TURBO. EVERY TIME I NEED TO USE MY HEADLIGHTS, I GET A "LEFT HEADLAMP DIPPED" MESSAGE AND THE LEFT HEADLIGHT DOES NOT TURN ON. THERE ARE NO EVENTS THAT LEAD UP TO THIS OTHER THAN STARTING THE CAR AND TURNING MY LIGHTS ON. IT HAS OCCURRED NOW FOR 1 YEAR. AT FIRST, TURNING THE LIGHTS OFF AND ON REPEATEDLY WOULD TEMPORARILY FIX THE PROBLEM AND TURN BOTH LIGHTS ON. BUT NOW, THE LEFT LIGHT WILL NEVER TURN ON AND THE ERROR MESSAGE STILL APPEARS. I HAVE SPOKEN WITH AND READ MANY AUDI OWNERS COMPLAINTS REGARDING THIS EXACT PROBLEM- ALL OF WHICH HAVE NOT SOLVED THE ISSUE, EVEN AFTER TAKING IT TO AUDI DEALERSHIPS FOR SERVICE. AUDI TECHNICIANS ARE UNABLE TO FIND THE ANSWER, AND AUDI SEEMS TO BE PERPLEXED. THIS IS A SERIOUS PROBLEM WHEN DRIVING AT NIGHT! ESSENTIALLY, I CAN NOT DRIVE AT NIGHT ANYMORE FOR FEAR OF LOSING MY ONLY WORKING HEADLIGHT, AND FOR FEAR OF BEING TICKETED BY POLICE. AUDI NEEDS TO FIND A SOLUTION AND FIX THEIR HEADLAMPS. *TR

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